Portals and web services
Institutional websites, information spaces, search, forms and journeys for citizens and professionals.
Public sector
Digital development and transformation for the public sector.
We help government bodies and institutions turn complex needs into accessible, secure, efficient and sustainable digital services.
CitizensClear, inclusive and easy-to-use services.
SecurityData, access and continuity by design.
IntegrationConnection with existing systems and processes.
EvolutionSupport, maintenance and knowledge transfer.
Transformation with a public purpose
Digitisation is not simply moving a procedure onto a screen.
Every project should improve citizens’ experience and public teams’ work while respecting processes, existing systems, accessibility, privacy, continuity and applicable regulations. We bring experience from projects for ministries and public institutions and can support the journey from definition to operations.
Institutional experience
Public organisations we have worked with.
Our public-sector experience includes projects developed for ministries, agencies and institutions responsible for essential services.
What we solve
Public digital services connected to organisational reality.
We combine consulting, user experience, development, integration and operations so the solution can be implemented and sustained.
Strategy and definition
We turn the public need into a clear, executable scope.
- Objectives, users and stakeholders
- Processes, requirements and use cases
- Functional and technical architecture
- Roadmap, priorities and success criteria
Services and applications
We design useful experiences for citizens and public employees.
- Portals and digital service spaces
- Management applications and internal tools
- Responsive design and information architecture
- Accessibility, usability and plain language
Systems and integration
We connect the new solution with the existing ecosystem.
- APIs and interoperability
- Databases and corporate systems
- Identity, permissions and traceability
- Process automation and information exchange
Security and continuity
We design services to be protected, operated and evolved.
- Privacy and security by design
- Performance, scalability and availability
- Monitoring, backup and recovery
- Maintenance, support and updates
Service principles
Technology citizens can use and government can sustain.
Accessible
Inclusive, understandable interfaces adapted to different devices and abilities.
Secure
Architecture, access and information handling aligned with the project requirements.
Integrated
Solutions that coexist with existing systems, data and procedures.
Transferable
Documentation, training and knowledge that support autonomy and continuity.
How we work
Understand, design, implement and transfer.
- 01
Context
We assess public objectives, users, procedures, systems, regulations and constraints.
- 02
Design
We define the service, experience, architecture, integrations, security and implementation plan.
- 03
Development
We build and validate in phases against functional, technical and accessibility criteria.
- 04
Operations
We deploy, document, train, monitor and support continuous evolution.
Frequently asked questions
Development, accessibility, security, interoperability and continuity.
01Which digital services does Sitelicon build for the public sector?+
We can design and build institutional portals, web services, management applications, internal tools, integrations, automation, data models, dashboards and custom solutions, as well as maintain and evolve existing systems.
02Do you work with public administrations and agencies?+
Yes. Sitelicon has delivered projects for ministries, agencies and public institutions. Work adapts to the procurement procedure, scope, owners, technical requirements and conditions of each project.
03How is web accessibility addressed in a public-sector project?+
Accessibility is included from definition and design through development, content, testing and maintenance. The required level and evidence are defined according to the service, applicable rules and tender requirements.
04Can developments be aligned with Spain’s National Security Framework?+
We assess the applicable system category, risks, measures and responsibilities with the authority. Architecture, development, deployment and evidence follow the agreed scope; conformity or certification, where required, has its own specific process.
05Can you integrate a solution with existing public systems?+
Yes. We design APIs, data exchanges, authentication, permissions, traceability and automation to connect the solution with corporate systems, subject to the available interfaces, policies and constraints.
06Can you take responsibility for only one project phase?+
Yes. We can contribute to discovery and definition, UX and accessibility, architecture, development, integration, testing, documentation, maintenance or evolution. Responsibilities and dependencies are defined from the outset.
07Which deliverables does the authority receive?+
Depending on scope: analysis and requirements, functional and technical architecture, prototypes, code, integrations, test plans and evidence, documentation, deployment, training, maintenance plans and service indicators.
08Do you provide maintenance and knowledge transfer?+
Yes. We can provide corrective, preventive and evolutionary support, monitoring, updates, documentation, training and transfer to support continuity and autonomy.
Public sector
Do you need to transform a public service or system?
Tell us about the organisation, need, users, systems involved and project framework. We will provide concrete initial guidance.
Send an enquiry
Let’s start with the context.
We only ask for the information needed to understand and route your enquiry correctly.
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