Digital and ecommerce audit

Before investing more, let’s understand what is holding your online store back.

We assess ecommerce practically to identify what affects sales, experience, technology and growth.

360°Business, technology, marketing and operations.
UX + CROJourney and conversion friction.
SEOArchitecture, indexation and visibility.
PlanClear priorities for action.

Diagnose before acting

An audit should help you decide, not add another report to a folder.

We review the business context and the store to separate symptoms from causes. The result organises problems, risks and opportunities into a roadmap the team can understand and execute.

Common signals

When the store sells less than it should or costs too much to move forward.

An audit is especially useful when there is no single cause and each area has a different explanation.

01

Stalled sales

Traffic or catalogue exists, but conversion and growth do not respond.

02

The store never takes off

Strategy, demand, proposition or buying experience is unclear.

03

Slow or difficult technology

The team loses time and every change becomes costly or risky.

04

Possible migration

The business must decide whether to improve or replace the current platform.

What we assess

A connected view of the whole ecommerce operation.

Depth follows the situation and the decisions required.

01

Business and proposition

The commercial fit of the channel.

  • Objectives and sales model
  • Value proposition
  • Catalogue, pricing and promotion
  • Competitors and positioning
02

Experience and conversion

The actual customer journey.

  • Navigation and search
  • Product pages
  • Cart and checkout
  • Trust and friction
03

Technology and SEO

The quality of the digital foundation.

  • Performance and mobile
  • Indexation and architecture
  • Analytics and measurement
  • Integrations and maintainability
04

Acquisition and operations

How demand arrives and is served.

  • SEO, campaigns and email
  • Marketplaces and channels
  • Logistics and service
  • Automation and data

Process

Assess, explain and prioritise.

  1. 01

    Context

    We understand objectives, symptoms, technology and pending decisions.

  2. 02

    Review

    We analyse data, journeys, content, technology and operations.

  3. 03

    Diagnosis

    We connect findings to impact and likely cause.

  4. 04

    Roadmap

    We rank actions by priority, effort, dependency and value.

What it can activate

The audit starts better decisions.

It does not assume a solution; it first identifies what the business needs.

01

Continuous optimisation

A data-based CRO and improvement plan.

02

Technology rethink

Structural fixes or migration when the platform limits.

03

Growth

SEO, acquisition, email automation and new channels.

04

Integrated operations

Processes, logistics, marketplaces, service and analytics.

Client references

Our clients describe what it is like to work with Sitelicon.

Their original words in Spanish, reproduced from our previous website together with the people behind each experience.

Antonio de Andrés PérezDirector General · The Gold House Online
«Cuando nos planteamos la creación de una página web para dar a conocer nuestros nuevos productos, el principal problema al que nos enfrentamos fue encontrar una empresa que combinase de la manera más eficaz un buen precio con un diseño optimizado. Sitelicón nos aportó la solución a este problema.»
Jesús MuñozDirector · Vivaelcole.com
«Un gran equipo de profesionales capaz de sacar adelante proyectos de cualquier tipo. En nuestro caso, el desarrollo de una web completamente a medida. Desde ayudarnos con el planteamiento, diseño de la web y desarrollo de la misma hasta adaptaciones e integraciones con múltiples marketplaces. También contamos con su ayuda para el posicionamiento SEO. Siempre haciendo que todo resultara sencillo para nosotros.»

Why Sitelicon

We audit what we know how to build and operate.

Our perspective combines consulting with practical experience in development, ecommerce, marketing, systems and data.

  • 21 years working on digital projects
  • A complete business and technology perspective
  • Prioritised, actionable recommendations
  • Ability to support implementation when needed

Frequently asked questions

Audit to decide.

01Is the audit only for stores with problems?

No. It is also useful before an investment, migration, expansion or strategy change.

02Do you need data access?

We can start from public information, but analytics, sales, campaigns and operational context improve the diagnosis.

03Does the audit require us to hire implementation?

No. The roadmap should stand on its own. You can execute it internally, with other teams or with Sitelicon.

04Do you review mobile, SEO and speed?

Yes. The technical foundation, mobile experience, performance and organic visibility are included when relevant.

05Can you help decide on a migration?

Yes. We assess limitations, risks, continuity costs and future needs before recommending whether to keep, evolve or migrate.

Ecommerce audit

Let’s turn uncertainty into a clear list of decisions.

Tell us what is happening, which data you have and what decision you need to make. We will define the right scope.

Send an enquiry

Let’s start with the context.

We only ask for the information needed to understand and route your enquiry correctly.

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