Social media

A relevant brand does more than publish. It listens, talks and builds community.

We design and manage a coherent social presence: strategy, monthly calendars, content, creative, community and measurement connected to business objectives.

StrategyObjectives, audiences, tone and content pillars.
CalendarMonthly editorial planning and coordination.
CommunityInteraction, listening and daily management.
DataTracking, learning and continuous improvement.

Content with purpose

Being on social media is not the same as having a valuable presence.

Consistency only works when the brand, audience and usefulness are clear. We turn commercial and communication objectives into a recognisable, producible and measurable editorial system. Organic management connects with Meta Ads when paid amplification is needed, while keeping both disciplines clear.

Editorial and community system

Social media management needs a clear role for every channel and every piece of content.

We design an ongoing system to decide what to say, produce it with purpose, publish at a sustainable cadence, manage conversation and turn data into the next learning cycle.

How we select channels

LinkedIn

Authority, business and talent

Expert content, cases, culture, spokespeople and professional conversation for B2B and corporate audiences.

Instagram

Brand, product and community

Images, carousels, Stories and Reels to build recognition, show products and sustain everyday relationships.

Facebook

Community and coverage

Publishing, conversation, groups and useful content for audiences where the platform remains relevant.

TikTok

Discovery and culture

Native vertical video, people, demonstrations and stories that participate in the language of the channel.

From objective to monthly learning

  1. 01

    Brief and signals

    We gather commercial priorities, launches, customer questions, trends and data from the previous cycle.

  2. 02

    Pillars and calendar

    We assign topic, audience, objective, format, channel, date, owner and call to action.

  3. 03

    Production and adaptation

    We create the master content and native versions; the same idea is not copied identically across networks.

  4. 04

    Review and publishing

    We apply approval, brand control, accessibility, links, tagging and scheduling.

  5. 05

    Community and escalation

    We respond within the agreed scope and route incidents, sales enquiries or sensitive issues to the right owner.

  6. 06

    Analysis and decision

    We compare formats, topics, audiences and outcomes to retain, revise or retire hypotheses.

Every asset has a decision brief

  • Objective and stage
  • Priority audience
  • Topic and message
  • Native format
  • Source and evidence
  • CTA and destination
  • Owner and approval
  • Learning metric

What we define before operating

  • Access and permissions
  • Voice and response guide
  • Agreed SLA and hours
  • Escalation cases
  • Image rights and sources
  • Crisis protocol
  • Approval workflow
  • Asset and data custody

Metrics follow the job each content item must do

Discovery

Relevant reach, views, retention and audience growth.

Interest

Saves, shares, comments, profile visits and subsequent consumption.

Action

Qualified clicks, enquiries, registrations, opportunities or sales when tracking exists.

Relationship

Conversations, response time and quality, recurring topics and sentiment in context.

Organic reach is neither stable nor guaranteed. It depends on the audience, relevance, content quality and frequency, competition and each platform’s distribution systems. We therefore measure trends and decisions, not isolated figures.

What we solve

When publishing takes time but does not build a relationship.

We organise strategy, production and conversation to replace isolated posts, improvised calendars and context-free metrics.

01

Irregular presence

Profiles alternate between bursts of activity and silence with no sustainable cadence.

02

Content without direction

Posts do not express a shared proposition, voice or objective.

03

An unattended community

Comments, messages and audience signals do not become conversations or learning.

04

Results are hard to interpret

Reach and engagement metrics accumulate without informing brand or business decisions.

What we do

Strategy, content, profiles and community within one system.

We adapt channels, frequency, formats and management depth to the audience, internal capacity and brand objectives.

01

Social strategy

We define the role of each channel.

  • Objectives and audiences
  • Voice, narrative and editorial pillars
  • Platforms and profile roles
  • Indicators and learning criteria
02

Calendar and publishing

We turn strategy into a coordinated routine.

  • Monthly editorial calendar
  • Topics, copy and calls to action
  • Review and approval workflow
  • Scheduling and publishing
03

Creative and formats

We produce assets for social consumption.

  • Images, carousels, stories and reels
  • Video recording and editing
  • GIF, animation and adaptations
  • Versions by platform and format
04

Community and analytics

We listen, respond and learn.

  • Agreed comment and message management
  • Brand and topic listening
  • Reach, engagement and growth tracking
  • Periodic reporting and recommendations

Working model

Listen, plan, create and improve every month.

  1. 01

    Assessment

    We review brand, audiences, profiles, content, data, resources and objectives.

  2. 02

    Editorial plan

    We define pillars, calendar, formats, ownership and the approval workflow.

  3. 03

    Production and publishing

    We create copy and assets, adapt formats and coordinate publication.

  4. 04

    Community and learning

    We manage agreed interactions, analyse outcomes and adjust the next cycle.

Recurring work

A content system that keeps the brand active.

The exact combination follows the channel, volume and available resources.

01

Monthly calendar

A visible sequence of topics, formats, dates, objectives and owners.

02

Creative library

Coherent, reusable visual and audiovisual assets adapted to each network.

03

Community management

Criteria, responses, escalation and tracking for every interaction.

04

Actionable report

A periodic view of outcomes, learning and recommended adjustments.

Client references

Our clients describe what it is like to work with Sitelicon.

Their original words, faithfully reproduced together with the people and organisations behind each experience.

Emmanuel LemanArtista · LA VOZ (TELE5)
«Nuestra experiencia con Sitelicon fue muy buena desde el principio, no sólo nos aconsejaron en materia de redes sociales y diseño de la web, sino que se involucraron con el proyecto en sí y participaban y nos hacían propuestas inteligentes y eficaces que nos fueron de gran ayuda. Vinimos recomendados por otro cliente satisfecho y sin duda lo recomendamos a otros futuros. Gracias a todo el equipo de Sitelicon!»

Why Sitelicon

Social media connected to marketing, ecommerce, technology and data.

Our team can combine strategy, copy, design, video, campaigns, landing pages, CRM and analytics, so social activity is not isolated from the actual customer journey.

  • Coordinated strategy and production
  • In-house copy, design and video capability
  • Connection with Meta Ads, ecommerce and acquisition
  • Measurement focused on learning and business

Frequently asked questions

Strategy, content, profiles and management.

01Which social networks do you work with?

We define the right combination around audience and objectives. We can work with Instagram, Facebook, LinkedIn and TikTok, among other relevant platforms.

02Do you create a monthly calendar?

Yes. We organise topics, formats, copy, assets, dates, objectives and the approval workflow in a shared editorial calendar.

03Do you also create images and video?

Yes. We can produce images, carousels, stories, reels, animation, GIF and video editing, adapting each asset to the required formats.

04Do you respond to comments and messages?

Yes, when included in scope. We define response criteria, schedules, escalation cases and owners before management begins.

05Is advertising included?

Organic management and media investment are different scopes. We can coordinate them; Facebook and Instagram campaigns are delivered through our dedicated Meta Ads service.

Social media

Shall we turn your profiles into a recognisable, consistent presence?

Tell us which networks you use, the resources available and what you want to achieve. We will review the starting point and propose a concrete working model.

Send an enquiry

Let’s start with the context.

We only ask for the information needed to understand and route your enquiry correctly.

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